Delivery & Shipping Policy

Professional Furniture Delivery in Houston, Austin & San Antonio

NZR Furniture provides professional furniture delivery throughout Houston, Austin, San Antonio, and surrounding Texas areas. We specialize in delivering living room sets, bedroom furniture, dining sets, and more directly to your home.

Delivery Timeframes

Houston and surrounding areas: Same-day delivery available on in-stock furniture orders placed before 3:00 PM. Orders placed after 3:00 PM will be scheduled for next-day delivery.

Austin and San Antonio: Next-day delivery available on in-stock furniture orders, subject to scheduling and route availability.

Delivery Service Areas & Pricing

We provide delivery service in the following areas:

Houston, Texas and surrounding areas
Delivery fee: $99.99 - $149.99

Austin, Texas and surrounding areas
Delivery fee: $249.99 - $299.99

San Antonio, Texas and surrounding areas
Delivery fee: $299.99 - $349.99

Delivery fees vary based on the distance from our warehouse to your delivery address. Our team will confirm the exact delivery charge when you place your order.

What's Included in Delivery

Our delivery service includes:

  • Professional delivery to your home
  • Delivery drop-off at your location
  • Careful handling of your furniture

Assembly Services

Assembly is not included in the standard delivery fee. If you require furniture assembly, this service is available for an additional charge. Please contact our team to request assembly and receive a quote based on your specific furniture items.

Delivery Scheduling

Our delivery team will contact you 1-2 hours before arrival to confirm your delivery window. Delivery hours are typically Monday through Saturday during standard business hours.

Customers must be available to receive their delivery. Missed delivery appointments may result in additional re-delivery fees.

Delivery Inspection

Customers are responsible for inspecting furniture at the time of delivery. If any damage is noticed, please notify the delivery team immediately. Any damages or missing parts must be reported within 48 hours of delivery with photos for our support team to review.


Out-of-State Shipping

While we primarily serve the Texas market with our delivery service, we occasionally arrange shipping for large furniture items such as living room sets, bedroom furniture, and dining sets to other US locations.

Custom Freight Quotes Required

Due to the size, weight, and freight complexity of furniture items like sofas, sectionals, beds, and dining tables, shipping costs vary significantly based on your location and the specific items.

Please contact our team before placing an order to confirm:

  • Shipping availability to your location
  • Accurate freight charges for your specific items
  • Estimated delivery timeframes

Freight Delivery Details

Out-of-state shipments are handled by freight carriers and typically include curbside delivery, meaning the carrier will deliver furniture to the curb or end of your driveway.

Customers are responsible for:

  • Moving furniture inside the home
  • Unpacking the furniture
  • Assembly and setup
  • Disposal of packaging materials

Freight shipments typically arrive within 5-10 business days after shipment, depending on the destination and carrier availability.

Freight Damage Claims

All furniture is inspected before leaving our warehouse. If a freight shipment arrives damaged, customers must refuse the shipment or note the damage with the driver and notify NZR Furniture immediately so we can file a claim with the freight carrier and arrange a resolution.


Order Processing

Orders that are in stock are usually prepared for delivery or shipment within 1-3 business days. Once your order is ready for delivery or has shipped, you will receive confirmation and tracking information via email or SMS.

Delivery and shipping charges are non-refundable once the order has been processed.


Contact Us for Delivery Questions

For delivery scheduling, assembly quotes, shipping rates, or order assistance, please contact our team:

Phone: 832-554-7739
Email: info@nzrfurniture.com

Our team is here to help ensure your furniture arrives safely and on time.